Written on: 05th July 2010.

Reviewed: 04th May 2025.

We are committed to being transparent, lawful, and ethical in handling your personal data in accordance with the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), and other applicable privacy laws.

1. Who We Are

Denayrar is an international property advisory and design firm. This policy applies to all personal data processed by Denayrar and its authorised partners, whether collected via:

• Our website (www.denayrar.com)

• Email, phone, or messaging communications

• In-person consultations, events, or property transactions

• Any digital or physical platform operated by Denayrar

Data Controller: Denayrar is the data controller responsible for how and why your personal information is used.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of personal data:

a. Personal Identification

• Full name

• Date of birth

• Nationality

• Passport, national ID, or other government-issued documents

b. Contact Details

• Email address

• Phone number

• Residential or mailing address

• Emergency contact (if applicable)

c. Financial and Investment Data

• Income and asset declarations (for investment-related services)

• Proof of funds or banking details (for transactions or refunds)

• Investment goals, portfolio information, and risk preferences

d. Website & Technical Information

• IP address, browser details, device type

• Cookies and session data

• Navigation patterns on our website

• Geographic location and time zone

e. Communication & Preferences

• Marketing and contact preferences

• Feedback, surveys, or customer service records

• RSVP or participation details in events and webinars

We may also collect information from third-party sources (e.g., solicitors, real estate agents, payment gateways, or public registries) with whom you interact as part of your engagement with us.

3. How We Use Your Information

We will only use your data when we have a legal basis to do so. This includes:

• Fulfilling a contract (e.g. property services, purchase agreements)

• Meeting legal obligations (e.g. anti-money laundering checks)

• Pursuing legitimate interests, provided they don’t override your rights

• With your explicit consent (e.g. newsletters, event invitations)

Purposes include:

• Providing tailored property and design advisory services

• Managing your profile, transactions, or service history

• Processing payments, contracts, and documentation

• Complying with tax, legal, or regulatory obligations

• Communicating news, updates, or event invitations

• Analysing user behaviour to improve our platforms

• Ensuring the security and functionality of our services

4. How We Share Your Information

Denayrar does not sell, rent, or trade your personal data. However, we may share it with trusted third parties when necessary, including:

• Property developers, landlords, or design contractors

• Legal and financial representatives involved in your transactions

• Interior furnishing or logistics providers

• Technology partners, CRM or email platforms

• Event or marketing organisers (with consent)

• Regulators, government bodies, or legal authorities (as required by law)

All partners are bound by confidentiality and data protection obligations.

5. International Data Transfers

As a global business, we may transfer your data to jurisdictions outside the UK or EEA. When we do so, we ensure adequate safeguards such as:

• Standard Contractual Clauses (SCCs)

• Data Processing Agreements (DPAs)

• Transfers to countries approved as having adequate protection by the EU/UK

Your privacy remains protected, no matter where your data is processed.

6. Data Security

We employ robust, industry-standard security measures including:

• Encrypted servers and databases

• Access control and role-based permissions

• Regular security audits and vulnerability testing

• Staff training and confidentiality protocols

Despite our precautions, no system is entirely immune from risk. Please notify us immediately if you believe your data may have been compromised.

7. Data Retention

We retain your personal data only as long as necessary, including:

• While your client relationship with Denayrar is active

• As needed to comply with legal or financial regulations

• To resolve disputes or enforce contractual agreements

When data is no longer required, we securely delete, anonymise, or archive it in line with best practices.

8. Your Rights

As a data subject, you have rights under GDPR and related laws, including:

• Right to Access – see what data we hold about you

• Right to Rectification – correct or update your details

• Right to Erasure – request deletion in certain cases

• Right to Restrict Processing – limit how your data is used

• Right to Data Portability – transfer your data elsewhere

• Right to Object – refuse certain processing, including marketing

• Right to Withdraw Consent – revoke previously given permissions

To exercise your rights, please email us at [email protected] with proof of identity and your specific request.

9. Cookies and Tracking Technologies

Our website uses cookies to:

• Enable core functionality

• Improve user experience

• Measure performance and track analytics

• Offer personalised content and advertisements

You may change your cookie settings in your browser at any time. For more information, see our separate Cookie Policy.

10. Third-Party Links

Our site may link to third-party websites or services. We are not responsible for their privacy practices, content, or data handling. We advise reviewing their privacy policies before sharing your information.

11. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page, with the latest revision date clearly stated.

We encourage you to review this policy periodically to stay informed.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or how your data is handled, please contact our Data Protection Officer:

Email: [email protected]
Website: www.denayrar.com

If you are not satisfied with our response, you may lodge a complaint with your country’s Data Protection Authority (DPA).