Effective Date: 01st July 2001
Last Updated: 16th May 2025
At Denayrar, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you engage with us—whether through our website, digital platforms, property advisory services, furnishing and design support, or any other part of the #Denayrar project.
Denayrar complies with the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), and other applicable data protection legislation. Our goal is to be transparent about what data we collect, how we use it, and how we safeguard it.
1. Who We Are
Denayrar is a global property advisory and design company. This privacy policy applies to all personal data processed by Denayrar and its authorised affiliates, whether collected via our website (www.denayrar.com), through business interactions, or any communication with our staff or representatives.
For the purpose of applicable data protection laws, Denayrar is the “Data Controller”, responsible for determining how and why your personal data is processed.
2. What Information We Collect
We may collect and process various types of personal data depending on how you interact with us. The information we collect includes, but is not limited to:
a. Personal Identification Data
Full name
Date of birth
Nationality
Government-issued ID (e.g. passport, national ID)
b. Contact Details
Email address
Phone number
Home or mailing address
Emergency contact information (where relevant)
c. Financial and Investment Information
Income or asset details (where necessary for investment services)
Banking information (for billing or refunds)
Investment preferences and portfolio information
Proof of funds or funding sources
d. Website and Technical Data
IP address
Browser type and version
Operating system
Location and time zone settings
Referring website and navigation paths
Cookie identifiers and usage logs
e. Communication and Marketing Preferences
Email preferences
Survey or feedback responses
Event registrations
Enquiry and customer service interactions
We may also collect data through third-party service providers, public databases, or professional intermediaries (e.g. solicitors, agents, or developers) with whom you engage.
3. How We Use Your Information
We only process your personal data when we have a lawful basis to do so, such as:
To perform a contract with you (e.g. property purchase or service agreement)
To comply with legal obligations (e.g. anti-money laundering, regulatory compliance)
To fulfil our legitimate interests, unless overridden by your rights
With your consent, where required for marketing communications or specific data uses
We may use your data for the following purposes:
To respond to enquiries and provide tailored property advisory services
To create and manage your client profile and investment preferences
To facilitate the sale, purchase, furnishing, or management of property
To comply with applicable legal and regulatory requirements
To process payments, invoices, and financial transactions
To communicate updates, changes, or service-related announcements
To invite you to events, send newsletters, or share insights (only with consent)
To improve our website, services, and customer experience
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with carefully selected third parties, only where necessary and under strict confidentiality agreements. These may include:
Property developers, landlords, and contractors for relevant transactions
Legal advisors, solicitors, or notaries involved in your transaction
Interior design or furnishing suppliers, where applicable
Payment processors and financial institutions
Marketing or event management platforms (with your consent)
Regulatory bodies or law enforcement agencies when required by law
IT support, cloud service providers, or CRM platforms
All third parties are expected to comply with data protection laws and use your data solely for the purpose it was shared.
5. International Data Transfers
Due to the global nature of our business, your personal data may be transferred outside the UK or EEA to countries that may not have equivalent data protection laws. In such cases, we will ensure appropriate safeguards are in place—such as Standard Contractual Clauses (SCCs), data processing agreements, or reliance on jurisdictions recognised as providing adequate protection under GDPR.
6. Data Security and Protection
We implement robust security measures to protect your data from unauthorised access, misuse, loss, or alteration. These measures include:
Secure servers and encrypted databases
Password-protected platforms and access controls
Regular audits, data backups, and vulnerability testing
Staff training on data handling and confidentiality protocols
While we make every effort to secure your data, no system can be guaranteed as 100% secure. We encourage you to notify us immediately if you suspect any misuse of your information.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including:
As long as your client relationship with Denayrar remains active
As required to meet legal, tax, or regulatory obligations
As needed to resolve disputes or enforce agreements
Once the retention period ends, we securely delete or anonymise your personal data.
8. Your Rights
Under GDPR and applicable data protection laws, you have the following rights:
Right to Access – request a copy of the personal data we hold about you
Right to Rectification – correct any inaccurate or incomplete data
Right to Erasure – request deletion of your data in certain circumstances
Right to Restrict Processing – limit how we use your data under specific conditions
Right to Data Portability – transfer your data to another service provider
Right to Object – object to certain uses of your data, including direct marketing
Right to Withdraw Consent – revoke your consent at any time (where applicable)
To exercise these rights or make a data request, please email [email protected] with your full name and details of your request. We may ask for identification to confirm your identity.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience, analyse site traffic, and personalise content. You may adjust your browser settings to refuse some or all cookies, but this may affect site functionality.
For more details, please refer to our separate Cookie Policy.
10. Third-Party Links
Our website may contain links to external websites. Denayrar is not responsible for the content, privacy practices, or security of these third-party sites. We encourage you to read the privacy policies of any external sites you visit.
11. Changes to This Policy
Denayrar reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed of how we are protecting your information.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact:
Data Protection Officer
Email: hello@denayrar.com
Website: www.denayrar.com
If you are not satisfied with our response, you also have the right to lodge a complaint with your national data protection authority.
By using this website or engaging with our services, you confirm that you have read, understood, and accepted the terms of this Privacy Policy.
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